INFINITI of Memphis FAQs - Your Local INFINITI Dealership
INFINITI of Memphis in Memphis, TN – Dealership FAQs
This FAQ page answers common questions about purchasing, servicing, and financing vehicles at INFINITI of Memphis. It’s a helpful resource for drivers throughout Memphis, TN and nearby communities across the Mid-South.
Whether you’re shopping for a new INFINITI, exploring quality pre-owned vehicles, scheduling certified service, or reviewing lease and finance options, our team is here to make your dealership experience clear, convenient, and customer-focused.
- Sales & Inventory: New INFINITI models, pre-owned vehicles, availability, and test drives.
- Service & Parts: Maintenance, diagnostics, repairs, and genuine INFINITI OEM parts.
- Financing: Lease options, auto loans, trade-in assistance, and payment solutions.
If you don’t see your question answered below, please contact us and a knowledgeable team member will be happy to assist you.
Q: What vehicles are available at INFINITI of Memphis?
We offer a full lineup of new INFINITI luxury sedans and SUVs, along with a diverse selection of quality pre-owned vehicles. Our inventory includes various trims, technology packages, and performance options to match different driving preferences.
Because availability changes frequently, we recommend browsing our online inventory or contacting our sales team for the latest selection.
Our team can help you compare models, features, and pricing to find the INFINITI that fits your lifestyle.
Q: Can I schedule a test drive?
Yes. Test drives are available for both new and pre-owned vehicles. Scheduling ahead of time is recommended if you’re interested in a specific model.
- Walk-ins: Welcome based on availability
- Appointments: Recommended for specific vehicles
Q: Do you sell pre-owned vehicles from other brands?
Yes. In addition to INFINITI models, our pre-owned inventory often includes vehicles from other manufacturers.
Each used vehicle is carefully inspected for quality, condition, and reliability before being offered for sale.
- Wide Selection: Multiple makes and body styles
- Quality Standards: Thorough inspection process
Q: Can I trade in my current vehicle?
Yes. INFINITI of Memphis accepts trade-ins for most makes and models. We provide transparent appraisals that can be applied toward your next vehicle purchase or lease.
You can begin with our online trade-in tool and visit us for a final in-person appraisal.
Q: What warranty coverage comes with a new INFINITI?
New INFINITI vehicles include factory-backed warranty coverage designed to provide long-term protection and added peace of mind.
- Limited Warranty: 4 years / 60,000 miles
- Powertrain Warranty: 6 years / 70,000 miles
- Roadside Assistance: Included during warranty coverage
Q: What are your Sales and Service hours?
Hours may vary by department. Please contact our dealership directly or visit our website for the most accurate and up-to-date hours for sales, service, and parts.
Q: What payment methods do you accept?
We accept several payment options for vehicle purchases, service visits, and deposits. Our finance team will review available options with you and explain the details clearly before finalizing your transaction.
Q: Are there any current specials or incentives?
Yes. INFINITI of Memphis offers rotating lease specials, finance incentives, and service offers throughout the year.
We encourage customers to check our website or contact our team to learn more about current promotions and manufacturer incentives.
Q: How can I schedule service?
Service appointments can be scheduled online or by contacting our service department directly. Our trained technicians are equipped to service INFINITI vehicles and many other makes.
Q: Do you work with customers of all credit backgrounds?
Yes. Our finance team works with a network of lenders to assist customers with a wide range of credit situations.
Q: What makes INFINITI of Memphis different?
INFINITI of Memphis is committed to delivering a luxury dealership experience built on transparency, professionalism, and customer care. From sales and financing to service and parts, we strive to make every visit efficient and straightforward.
- INFINITI Expertise: Knowledgeable sales and service professionals
- Clear Communication: Transparent guidance at every step
- Customer-Focused Approach: Dedicated to serving Memphis-area drivers
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