Customer Testimonials
Very nice as professional
Each time I bring my vehicle for service I am provided excellent customer service!!! The vehicle is also taken care the first time.
Very nice experience buying a used car here. Found it online, flew up from Atlanta, and Tony picked me up. The car was ready with a full tank!
Jeff Scola in the Service Dept is reason enough to purchase from INFINITI Memphis- he’s knowledgeable, friendly, gracious and accommodating, He keeps his promise of “I’m gonna take care of you MY friend and get you in and out of here”
I have purchased several vehicles over the years, but working with Chad Tidwell was by far the best experience! Very professional and reliable! I absolutely love my QX80, and I appreciate all the time Chad put in to get me in the right vehicle! If you are looking to purchase a new vehicle soon, look no further than INFINITI of Memphis, and ask for Chad!
Thanks for being by my side and supporting my decision every step of the way. A SPECIAL SHOUT OUT TO LYN, SALESMAN, VIRA, FINANCE MANAGER, AND MIKE, SERVICE TECH!! You GUYS ROCK!! I LOVE MY NEW TRUCK..
Being a person of color sometimes it's very difficult to get fair service, but not at infinity of memphis.
We absolutely love our new QX60 INFINITI Autograph. We had a great experience working with Louise Bridges . She was very professional and patient. We were introduced to Chad, the Manager and he was very helpful as well. We have owned Infiniti's for over 7 years and have been very happy with this dealership!
Sales Advisor Lyndaryl Webb and the service team Jeff Scola and the others did a great job during our last visit . Mr. Webb was very professional, courteous. attentive during our wait and Mr. Scola kept me well advised on what my vehicle needed at the time.
Go see the friendliest caring group around! Lynn Webb and coworkers made our experience the Best!!! Thanks for the INFINITI family welcome 🥇🎉
I will not take my QX60 anywhere else to be maintianed and repaired except INFINITI of Memphis!! They have the best customer service hands down'
I am a 2X repeat customer with INFINITI of Memphis, and have never regretted purchasing the G35 nor the QX80. The service representatives, especially Jeff Scola, are always welcoming and helpful in explaining needed/required services.
Lyn was great! Super helpful. Even though we didn’t end up buying our INFINITI here, I was so pleased with the service that I had to leave a review.
Always a great experience! Professional and customer centric. Some of the best customer service we get on a regular basis when visiting INFINITI of Memphis. You are in good hands with Jeff!
Could not be happier with my first visit to INFINITI with my new car. I didn’t even buy my QX60 at this dealership. But I brought it in for an update and they still gave me the best costumer service I’ve had in a long time. From the beginning with Lejuyan, who texted me with updates throughout the day…to the end when the service manager, Jerry even took the time to sit with me past closing time and show me how to work the controls on the dash. Thank you for the A+ service!
Louise Bridges was awesome! She was professional and personable, and she made the deal happen. I knew right away that I didn’t want to buy a car from anyone other than her because I trusted her. Chad, the sales manager impressed me with his knowledge of every topic we discussed and the questions he asked me helped us all know the vehicle I bought was exactly what I wanted and needed. Vera, the finance rep was wonderful too. She sealed the deal for me. This was the best car buying experience I have ever had. Louise can find whatever ...
Mike is the best! Very patient and his communication was great! Everything that he told me would happen did, and in a timely manner. I would definitely recommend this dealership to my family and friends!
I got help here immediately when I walked through the door. They were very helpful and they fixed my car right away.
Mike was great and so was Jerry... excellent service guys!!!
I have nothing but positive experiences at INFINITI of Memphis. Customer service is top notch.
INFINITI of Memphis is a great dealership. Customer service is always on point. I appreciate that.
My salesman Ken was excellent to work with. Very knowledgeable and thorough. Pleasant car buying experience.
Jeff Scola always makes my service appts as convenient and as easy as possible - complete with a loaner this time. You guys have a very clean, well organized dealership. Thanks for your service.
I always receive professional service at this dealership. Jody, my service consultant, always gets me taken care of in a timely manner.
Just purchased our new QX50 a week ago. Best car purchase experience ever!! Big thanks to Lyn "Flash" Webb for taking such good care of us.
Great customer service! Mike is awesome. 😎
Mike is always having my Q60 serviced when I need it. They take such great care of me! Thank you for being so reliable!
Lyn(deryl) Webb at the Germantown location was my salesman he was very friendly,patient,and knowledgeable. I was under NO stress the test drive was fun and informative and I love my QX60.!!! Trust me when I get another vehicle I'm finding him wherever he's located. ... And did I say I love my vehicle lol. I listed what I wanted and he provided me with just that.. Top tier!!! Happy customer
The qulity of customer service that I received was outstanding from the dealership. Marwin went above and beyond to insure that a probelm I had with the manufacturer was resolve. Marwin is patient and amiable. Erin and Austin provided excellent service. I could go on and on about the awesomness of the people that work here. I am a raving fan! If you're looking for a luxury dealership that cares about people, look no further, INFINITI of Wolfchase is the real deal.
Exceptional customer service! I worked with Lyne Webb and he was very patient and catered to my needs as a customer.
My guy Jeff Scola in the service dept is the best he always takes good care of me. He is truly the GOAT
Madison in the Service Dept. Honest in what needed to be done (brake pads and resurface rotors--I pulled two wheels and looked, myself); better price than local shops (which insisted on new rotors); very nice to work with.
Although I am no longer in my INFINITI as of December 2022. I wanted to give you guys 5 stars for taking care of me for almost 4 years (2 vehicle purchased). Mr. Anthony Blackwell, Kelly Byrd and Jerry were the best. Thanks and Keep Shinning.
Very nice and professional experience. We are friends with Rob and so we preferred buying from him. The salesperson was Louise. She was a pleasure to work with. She was very willing and helpful. She was very nice as well as professional
As someone who doesn’t know much about cars and finds car shopping to be stressful, I found my experience at INFINITI to be easy, relaxing, and enjoyable. The staff was so welcoming and patient. When I picked the car I liked they went over all it’s featured in detail so that I was ready to go the moment I left the parking lot. This dealership really isn’t like any other. The workers are kind and willing to help and are focused on more than just a paycheck. They are focused on YOU.
Always a great experience. Friendly staff. Clean waiting rooms. I would recommend them for any INFINITI sales or service needs.
Love to come here ask for Hector he’ll take care of you
Great dealership that has knowledgeable salespeople and service department representatives! I’ve been a customer for many years.
Great car buying experience from beginning to end. Worked with Lyn Webb for weeks to find the perfect car for my daughter and he delivered. Very knowledgeable, courteous and professional…awesome person to work with.
I brought my daughter’s car in for routine maintenance and a factory recall. I was a Little nervous that upon inspection multiple things would pop up as “needing repair”. Nope! Just needed an alignment and an oil change. One thing showed up as broken, but it was something not necessary (a sensor) at the moment so I opted to not replace it right now. Erin was our service rep and she was quick, responded well, and I felt I could trust her. Highly recommended.
Have use this dealership over 10 years . First my husband now, me . I’m very satisfied with this location.
Anthony Blackwell was the perfect salesman!!!
Great friendly sales and finance personnel
The service was Very clean, the service tech (Robert) was knowledgeable, courteous, and helpful. I was very satisfied.
The coffee in there is great.
Working with Lyn was the best car buying experience I've ever had.
I have always admired the service that is provided to me by INFINITI of Memphis. Mike is always awesome to work with.
I have only had great experiences with INFINITI of Memphis. I am so glad I made the decision to purchase my vehicles there. The customer service is beyond approach. They make me fill special each time I've visited. Keep up the great work.
This way.
Love this location and the people.. I will always come to this location. Thanks for everything
Great
I continue to be impressed with the quality of service at this dealership. Juan was very helpful and professional.
I have worked with this dealership at its current location and the prior location. Service is excellent and the salesman are always very friendly. I have worked with a particular salesman for several years and have a new person that I’ve worked with. I recently purchased my leased INFINITI and I was very pleased with the purchase process. Special appreciation to Mike in service, Paul in parts, and Tony in sales.
Lyn Webb was relaxed and so informative. He was able to answer all of my questions and was so kind. I would easily recommend him to anyone I know buying a car.
Service is always great quick on the phone all business usually exceed my expectations Nothing to recommend for change
Great customer service great service men clean facility I love the way they make you feel important
Erin is an excellent service advisor and this is a good dealership. The dealership is a customer friendly business.
I have owned an INFINITI since 2006 and I have been extremely happy with my decision to purchase my FX35. The service has been amazing and was a big selling point. I have not looked back since. I recently purchased the QX50 and I only wish they didn't change a thing from the FX35, which I still own. I am one happy INFINITI owner. I think you will be too. They put a of of emphasis on style, maintenance, customer concerns and overall satisfaction with your purchase.
The people at this dealership are always very professional when I come in to have my car serviced.
Since I bought my car in 2020, INFINITI of Memphis has put my mind at ease -all the way from the car buying process to car maintenance. I continue to rely on their services and will recommend anyone to buy a car from them. They will take care of you and they have YOUR best interest in mind. Love the INFINITI of Memphis Team!!!
Mike Chalfant ( customer service) and Lyn Webb ( sales consultant) deserve 10 plus stars!! Thanks a million!! You guys are the very best !!!
Great people, fast service, professional, and respectful, thank you so much. I will return as a satisfied customer.
Everytime I bring my SUV to INFINITI of Memphis on German Town Park Way, the manager Mike in automotive is very nice and takes time out to here my concerns. Thanks Mike.
(Translated by Google) Excellent place they served me excellent (Original) Exelente lugar me a tendieron exelente
Tony Busby explains everything in complete detail. Highly recommended
Excellent service department with a friendly staff and they always keep you informed on the progress of you vehicle.
Mike was very professional and helpful in my experience. He made me at ease and kept me informed.
My service consultant was exceptionally awesome!!! I’m so grateful to be a part of the INFINITI family!!!
Great place to do business. They take their time and provide great customer service!